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USCIS Processing TimesHow to Read Them and What to Do If Your Case Is Slow

In Brief

The official USCIS processing times tool is the first place to look when your application feels slow. This guide explains what the published number actually measures, how to find the right figure for your form and office, when USCIS lets you ask about your case, and what you can do next: a service request, an expedite request, the CIS Ombudsman, a congressional inquiry or, as a last step, a federal lawsuit.

Why are there no USCIS numbers on this page? USCIS updates its figures regularly, and they differ by form, category and office. A number copied onto another website goes out of date quickly, so we send you to the official tool instead. We last checked the tool and the official pages cited below on September 26, 2026.

What the published processing time means

For most forms, USCIS says the time shown is the amount of time it took the agency to complete 80% of adjudicated cases over the last six months. The count runs from the day USCIS received the case to the day the case was completed, meaning approved or denied.

It looks back, it does not promise

The figure describes cases USCIS already finished. Your own case can move faster or slower.

One in five completed cases took longer

Because the number covers 80% of completed cases, a case that runs past it is not necessarily lost or in trouble.

The office matters

The same form can have very different times at different service centers and field offices.

A few forms use a different method

USCIS explains on the tool’s “more information” page which method applies to which forms.

How to look up the right number for your case

Find your receipt notice

Your Form I-797C, Notice of Action, shows the form number, the receipt number, the receipt date and the USCIS office handling the case.

Open the official tool

at egov.uscis.gov/processing-times and select your form, for example I-130, I-485, I-765, I-131, I-751, N-400, I-129F, I-140 or I-90.

Choose the category

that matches your filing, such as the basis of your I-485 or the type of work permit you requested.

Choose the office

named on your notice. If the notice lists the National Benefits Center and you filed a family-based or employment-based Form I-485, a Form N-400 or a Form N-600, USCIS says to check the processing time for your local field office instead.

Enter your receipt date

to see your case inquiry date.

The case inquiry date: when USCIS lets you ask

USCIS allows inquiries for cases that are taking longer than the time it took to complete 93% of adjudications, not 80%. The tool turns that figure into a case inquiry date for your receipt date. If the date has already passed, you can submit a service request right away. If the date is still in the future, USCIS generally expects you to wait until then.

Once your case inquiry date has passed, you can contact USCIS through:

  • the online e-Request tool;
  • a secure message in your USCIS online account;
  • Emma the virtual assistant on uscis.gov; or
  • the USCIS Contact Center at 800-375-5283.

Keep a record of each contact: the date, any reference number and the answer. You will need it if you later go to the CIS Ombudsman or a congressional office.

Expedite requests: asking USCIS to move you ahead

An expedite request is different from a service request. You are asking USCIS to decide your case ahead of others who filed earlier, so the agency weighs the urgency carefully, and the decision is within its sole discretion. USCIS lists these criteria, among others:

Severe financial loss

to a company or person, as long as the urgency was not caused by a late filing or a late response to a request for evidence. The need for a work permit alone, without other compelling factors, is not enough.

Emergencies or urgent humanitarian situations

such as illness, disability, the death of a family member or close friend, or extreme living conditions.

Nonprofit organizations

designated by the IRS, where the beneficiary’s specific role furthers the cultural or social interests of the United States.

Government interests

raised by an authorized government official, involving the public interest, public safety, national interest or national security.

Clear USCIS error

that needs urgent correction.

USCIS also sets practical rules. You generally request an expedite after you receive a receipt notice. Finish anything pending on your side first, such as biometrics. USCIS does not consider expedite requests where premium processing is available, except for a narrow nonprofit situation. Make only one request, because duplicates can slow things down. Most requests go through the Contact Center, Emma or a secure message, and you should be ready to provide evidence. For a travel document, USCIS asks you to make the request at least 45 days before you plan to leave. A decision to expedite is not an approval of the case itself. Read the full guidance on the USCIS Expedite Requests page.

CIS Ombudsman case assistance

The Office of the Citizenship and Immigration Services Ombudsman is an independent office within the Department of Homeland Security. It is not part of USCIS. It can bring your problem to USCIS’s attention and recommend a solution, but it cannot approve your case or compel USCIS to act.

Contact USCIS first

You must have contacted USCIS in the last 90 days and given the agency at least 60 days to resolve the problem.

Delay-only cases

If delay is your only issue, your case inquiry date must already have passed. Limited exceptions include forms with a statutory or regulatory processing time requirement.

How to file

Requests are submitted online with DHS Form 7001. An attorney must include the signed Form G-28 on file with USCIS.

Timing with Congress

The Ombudsman cannot help if fewer than 45 calendar days have passed since a congressional office made an inquiry for you.

Details are on the Ombudsman’s case assistance page.

Congressional inquiry

Your U.S. Representative and your two U.S. Senators have caseworkers who can contact USCIS about a constituent’s case. The office will usually ask you to sign a written consent before it can inquire. A congressional inquiry does not change the law or the eligibility rules, but it can prompt USCIS to look at a case that appears stuck. It works best when you can show that your case inquiry date has passed and that you already used USCIS’s own service tools.

When nothing works: a mandamus lawsuit

If a case stays pending far beyond normal times and administrative steps have failed, a federal lawsuit may be an option. Federal district courts have jurisdiction over actions in the nature of mandamus to compel a federal officer or agency to perform a duty owed to the plaintiff (28 U.S.C. 1361), and the Administrative Procedure Act allows a court to compel agency action unlawfully withheld or unreasonably delayed (5 U.S.C. 706(1)). The lawsuit asks the court to make the agency decide. It does not ask the court to approve the case. Whether a delay is unreasonable depends on the facts, so this step needs a careful review. See our page on mandamus lawsuits for USCIS delays.

Delays outside USCIS: Department of Labor and National Visa Center

Many green card cases pass through other agencies before or after USCIS. They publish their own timeframes, and those timeframes read differently from the USCIS tool.

Department of Labor: PERM and prevailing wage

The Office of Foreign Labor Certification posts processing times at flag.dol.gov/processingtimes. These are not wait estimates. They show the month and year of filing for the cases DOL is working on now. A snapshot from that page:

Queue Cases being processed DOL “as of” date
PERM analyst review Filed in December 2025 September 22, 2026
PERM audit review Filed in December 2025 September 22, 2026
PERM reconsideration request Appealed in April 2026 September 22, 2026
Prevailing wage for PERM (OEWS) Requested in May 2026 August 31, 2026
Prevailing wage for PERM (non-OEWS) Requested in May 2026 August 31, 2026

DOL also reported an average of 336 calendar days for PERM analyst review determinations issued in August 2026. DOL notes that if a PERM application was filed more than three months before the month posted, the employer may contact the PERM Help Desk for a status update. Always check the live page, because DOL updates it every month.

National Visa Center

After USCIS approves a petition for a relative or worker who will apply abroad, the National Visa Center (NVC) creates the case, reviews the documents and, for most cases, schedules the interview. NVC publishes its timeframes on travel.state.gov. As of September 21, 2026, NVC reported that it was:

  • creating cases for petitions received from USCIS on September 1, 2026;
  • reviewing documents submitted on July 28, 2026; and
  • answering Public Inquiry Form questions received on September 10, 2026.

NVC says these timeframes do not apply to diversity visas, special immigrant visas, K (fiancé(e)) visas or adoption cases.

Common reasons a case takes longer

  • A request for evidence or a notice of intent to deny that is waiting for your response.
  • A biometrics appointment, an interview or a required medical examination that has not been completed.
  • A background check that is still pending with another agency.
  • A required site inspection, or a derivative case that must wait for the principal applicant’s case.
  • A notice that never arrived because USCIS did not have your current address.

How Ozek Law can help with a delayed case

Case check

we review your receipt notices and compare your case with the correct form, category and office in the official tool.

Service requests

we prepare and submit them, and we document every contact.

Expedite requests

we build them around USCIS’s criteria, with supporting evidence.

Ombudsman requests

we prepare DHS Form 7001 with the Form G-28 on file.

Congressional offices

we coordinate with caseworkers when appropriate.

Mandamus

we evaluate whether a federal lawsuit fits your situation and file it if you decide to proceed.

Updates

by email, phone or WhatsApp, in English or Turkish.

Ozek Law Firm attorneys are admitted in Maryland, New York and the District of Columbia. California matters are handled with California-licensed co-counsel. Immigration law is federal, so we represent immigration clients across the U.S. and worldwide. Fees are quoted at the consultation because the scope of each case varies.

Frequently Asked Questions

USCIS Processing Times: Frequently Asked Questions

What does the USCIS processing time actually mean?

For most forms, it is the time it took USCIS to complete 80% of adjudicated cases over the last six months, counted from the date USCIS received the case to the date it was approved or denied. It describes cases USCIS already finished. It is not a promise about your case.

When can I contact USCIS about a slow case?

After your case inquiry date. USCIS sets that date using the time it took to complete 93% of adjudications. Enter your receipt date in the official processing times tool to see it. If the date has passed, you can submit a service request.

Can I ask USCIS to expedite my case?

Yes, but the decision is discretionary. USCIS considers criteria such as severe financial loss, emergencies or urgent humanitarian situations, qualifying nonprofit requests, government interests and clear USCIS error, and it generally expects supporting evidence. USCIS does not consider expedite requests where premium processing is available, except in a narrow nonprofit situation.

Is needing a work permit enough for an expedite request?

Not by itself. USCIS says that the need to obtain employment authorization, standing alone and without other compelling factors, does not warrant expedited treatment. Job loss may be enough, depending on the individual circumstances.

When can the CIS Ombudsman help with a delay?

You must have contacted USCIS in the last 90 days and given it at least 60 days to resolve the problem. If delay is your only issue, your case inquiry date must also have passed, with limited exceptions. The Ombudsman is independent of USCIS and cannot approve a case or force USCIS to act.

Will contacting my member of Congress speed up my case?

A congressional office can ask USCIS about your case, which can help when a case appears stuck. It cannot change the eligibility rules, and it cannot guarantee a faster decision.

When should I consider a mandamus lawsuit?

When the case is far beyond normal processing times and service requests, expedite requests and other administrative steps have not worked. A federal court can order the agency to make a decision, but it does not approve the case for you. An attorney should review the delay and the record first.

Where can I check PERM and National Visa Center timeframes?

The Department of Labor posts PERM and prevailing wage processing times at flag.dol.gov/processingtimes, and the National Visa Center posts its timeframes on travel.state.gov. Both show the dates of the cases being worked on now rather than an estimate of your wait.

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Ozek Law Firm, LLC
4500 East West Highway, Ste 150, Bethesda, MD 20814
Phone: +1 (202) 854 8545 · Email: info@ozeklaw.com
Related pages: Mandamus lawsuits for USCIS delays · Adjustment of status · Visa pathway finder · Immigration tools

Written and reviewed by Tolga Ozek, Esq. · Updated September 26, 2026. Attorney Advertising. This page provides general information, not legal advice, and does not create an attorney-client relationship. Prior results do not guarantee a similar outcome. Ozek Law Firm, LLC, principal office: 4500 East West Highway, Ste 150, Bethesda, MD 20814.