Security and Confidentiality of Your Documents

About
Security and Confidentiality

Immigration and business matters involve passports, financial records, family history and other sensitive information. This page explains how we protect the security and confidentiality of your documents, and what you can do to keep them safe.

  1. 01Attorney-client privilege and confidentiality
  2. 02Secure document exchange
  3. 03Online payments
  4. 04Who can see your file
  5. 05How to send documents safely
  6. 06How to recognize immigration scams
  7. 07Messages that claim to come from our firm
  8. 08Deletion or return of documents
01 — Security and Confidentiality

Attorney-client privilege and confidentiality

Two separate protections apply to your information. The attorney-client privilege protects confidential communications between you and your lawyer made for the purpose of obtaining legal advice. The duty of confidentiality is broader: under the rules of professional conduct in the jurisdictions where our attorneys are admitted, we must protect information relating to your representation, whatever its source, unless you consent to its disclosure or the rules permit or require it.

02 — Security and Confidentiality

Secure document exchange

We ask clients to send documents through our client portal, which uses Docketwise for secure uploads, rather than as email attachments wherever possible. Ordinary email can be forwarded, misaddressed or intercepted, and attachments often remain in inboxes for years. The portal keeps your documents in one place, connected to your matter.

03 — Security and Confidentiality

Online payments

Invoices are paid online through LawPay, a payment service designed for law firms, from our client portal. Please do not send card or bank details to us by email, text message or chat.

04 — Security and Confidentiality

Who can see your file

Access to your file is limited to the attorneys and staff working on your matter. We share information outside the firm only when your case requires it, for example with a government agency as part of a filing, or with co-counsel, a translator or another provider working on your matter, and only as needed for that purpose.

05 — Security and Confidentiality

How to send documents safely

Use the client portal

for passports, tax returns, bank statements and identity documents.

Check the address

our website is ozeklaw.com and our email domain is @ozeklaw.com.

Do not send

passwords, card numbers or full bank account numbers by email or chat.

Scan clearly

in color where possible, and include every page of a multi-page document.

Keep originals

unless we specifically ask for them, and never mail an original passport unless we tell you to.
06 — Security and Confidentiality

How to recognize immigration scams

Scammers target immigrants because they know how much a case matters. According to USCIS guidance:

USCIS contacts you only through official government channels

and will not contact you through your personal social media accounts.

USCIS will never ask you to transfer money to an individual

or to pay fees to a person by phone or email. It does not accept Western Union, MoneyGram, PayPal, Venmo or gift cards for immigration fees. Some fees can be paid online, but only through your USCIS online account and Pay.gov.

Government email addresses and websites end in .gov

Check the sender and the web address.

Only an attorney or an accredited representative

working for a Department of Justice recognized organization can give you immigration legal advice. A notario público is not authorized to provide immigration legal services.

Forms are free

Download them from uscis.gov, never sign a blank form, and never sign a form that contains false information.

Only USCIS can decide whether to expedite a case

Be wary of anyone who claims special connections or promises faster results for a fee.

USCIS suggests reporting immigration scams to the Federal Trade Commission or your state consumer protection office, and forwarding suspicious emails that claim to be from USCIS to USCIS.Webmaster@uscis.dhs.gov.

07 — Security and Confidentiality

Messages that claim to come from our firm

Scammers sometimes impersonate law firms as well. If you receive a message that appears to come from Ozek Law and asks for an urgent payment, announces new payment instructions, or asks for payment by gift card, cryptocurrency or wire transfer to an unfamiliar account, do not pay. Call our office at +1 (202) 854 8545, using the number on this website rather than a number in the message, to confirm.

08 — Security and Confidentiality

Deletion or return of documents

At the end of your matter, you may ask us to return your documents or delete copies we hold. We will do so, subject to our legal and professional obligations to retain certain records for a period of time. Send your request to info@ozeklaw.com.

09 — Security and Confidentiality

Reporting a security concern

If you believe your information has been exposed, or you notice anything suspicious involving our firm, email info@ozeklaw.com or call +1 (202) 854 8545. For more on how we handle personal information, see our Privacy Policy and our Application Privacy and Data Practices.

Frequently Asked Questions

Security and Confidentiality: Frequently Asked Questions

Can I email my documents to you?

You can, but we ask you to use the client portal wherever possible, because portal uploads are more secure than email attachments and stay connected to your matter.

Who at the firm can see my documents?

Only the attorneys and staff working on your matter. We share information outside the firm only when your case requires it, and only as needed.

Someone called me claiming to be from USCIS and asked for payment. What should I do?

Do not pay. According to USCIS, it will never ask you to pay fees to a person by phone or email, and it does not accept gift cards, Western Union, MoneyGram, PayPal or Venmo for immigration fees. Hang up and contact us or check your case through official USCIS channels.

Can I ask you to delete my documents when my case is finished?

Yes. Email info@ozeklaw.com. We will return or delete your documents, subject to our legal and professional obligations to retain certain records.

Begin With a Conversation

Schedule a Confidential Consultation Today.

Take the first step toward turning your challenges into achievements. We are ready to listen.

Ozek Law Firm, LLC
4500 East West Highway, Ste 150, Bethesda, MD 20814
Phone: +1 (202) 854 8545 · Email: info@ozeklaw.com
Related pages: Client Portal · Privacy Policy · Application Privacy and Data Practices

Written and reviewed by Tolga Ozek, Esq. · Updated September 26, 2026. Attorney Advertising. This page provides general information, not legal advice, and does not create an attorney-client relationship. Prior results do not guarantee a similar outcome. Ozek Law Firm, LLC, principal office: 4500 East West Highway, Ste 150, Bethesda, MD 20814.